What it is
A survey for a recruited panel with 6 rating questions about brand familiarity, favorability, consideration, differentiation, use and recommendation behavior, plus NPS and one written-response question. Repeat it with your planned research audience to compare results over time.
Best for
Research teams repeating a brand study with their own recruited panel or an external panel provider.
Not for
Testing a single new idea rather than tracking a brand. Use Concept Test for that purpose.
What you'll need
External panelEmail sending domain
Driver focus
Brand familiarityBrand perceptionsConsiderationReported usage
Industry fit
Market researchConsumer brandsHealthcarePharmaAll research-driven industries
What's inside
How you see the brand today
4 measures
- How familiar are you with this brand?
- How favorable is your opinion of this brand?
- How likely are you to consider this brand when making a decision in this category?
- This brand is meaningfully different from alternatives I know.
What you actually do
2 measures
- How often have you personally used this brand in the last 6 months?
- How often have you recommended this brand to someone else?
How likely are you to recommend this brand?
NPS
- How likely are you to recommend this brand?
One last open prompt
Open text
- What words would you use to describe this brand?
Why this helps
Start with a repeatable brand question set. You provide the panel and plan who takes part in each survey.