Ranx
Start a pilot
Menu

Playbooks

See what Ranx can run.

These are the playbooks Ranx runs in the app: the same surveys, sections, and counts. Open any of them and take the survey the way your respondents will, starting with the ranking.

Playbook library

Choose who you're listening to.

CX Lifecycle

Post-Support Follow-Up

Capture whether support actually solved the problem.

2-6 min5 measures1 open-text promptRanks 2 sections
Suggested: about four hours after a support ticket closes Take the survey
CX Lifecycle

Customer Onboarding NPS

Find what to improve in the first month of a customer relationship.

2-5 min4 measuresNPS1 open-text prompt
Suggested: 30 days after first purchase Take the survey
CX Lifecycle

Renewal Risk Pulse

Understand what could affect a customer's renewal decision.

2-6 min5 measures1 open-text promptRanks 2 sections
Suggested: 90 days before renewal Take the survey
CX Lifecycle

Win-Loss Survey

Learn what influenced customers to choose you or another option.

2-6 min4 measures1 open-text promptRanks 2 sections
Suggested: 14 days after a sales decision Take the survey
CX Blank

Build your own

Start without preset questions. Build your question set, choose the audience and configure the survey's launch settings. Use this when an existing playbook does not fit the decision you need to make.

No template, your schedule Start a pilot
An unhandled error has occurred. Reload x